How many cookie flavors do you offer?

We offer 25+ cookie flavors daily!

Our top sellers are Chocolate Chunk, Birthday Cake, Banana Pudding & Raspberry Oreo Cheesecake cookies.

We also offer our XL Cookies daily. These cookies are 5+oz, hand studded in Semi-Sweet Chocolate chips, M&M’s, and more. Call or stop in to see which ones we have available!

Lastly, we have a rotating selection of seasonal flavors that change monthly.

Stop-in or place an order online to try our amazing cookies & baked goods!

 

Are your cookies nut free?

No, our cookies are processed in a small kitchen therefore we use shared equipment. Our cookies are processed in a facility with milk, eggs, soy, gluten, dairy, and nuts.

Do you have Gluten Free or Vegan cookies?

Yes, We offer Gluten Free Chocolate Chip Cookies. We bake a limited amount of these daily. We also occasionally make our Gluten Free Salted Caramel Brownies. Please note these items are made in the same kitchen as the rest of our products that do contain gluten. We always do the best we possibly can to prevent contamination.

We also offer Vegan Chocolate Chip and Vegan Cookies & Cream Cookies. We bake a limited amount of these daily. Please note these cookies are made in the same kitchen as the rest of our products that do contain eggs/dairy. We always do the best we possibly can to prevent contamination.

How long do the cookies last?

Five minutes if you’re lucky! Kidding, but all jokes aside, our cookies are best when consumed within five days. We do not use preservatives in our products so they are best eaten fresh! Although we recommend that you eat them within five days, our cookies have been lab tested and have a shelf life of 30 days.

Cookies that are packaged for shipping orders typically stay fresh for 7-10 days sealed in their packaging.

Cookie Care & Baking information

Cookie Care & baking information

All of our products are baked fresh with all-natural ingredients.

For optimum freshness, we suggest eating or freezing your cookies within 3-5 days.

Do not put your cookies in the refrigerator, as it can ruin the texture.
For longer-term storage, all of our cookies can be placed in the freezer in their original packaging. When you are ready to eat them, let them defrost at room temperature and enjoy!
Shelf life on our cookies are tested OK at 30 & 45 days. As noted above, within 5 days is ideal “freshness period”

Cookie Dough & Baking information

Heat oven to 350 F.
Scoop desired sized cookie onto a sheet pan lined with parchment paper.

For tablespoon-sized cookies (1oz), baking time is approximately 12-14 minutes or until the edges are golden brown

**Ovens may vary so make sure you keep an eye on them.

→Rotate cookies halfway through for even baking (If needed)

→Standard cookies of 2 oz bake @ 350 for 13-17min.

General FAQ

Do you sell cookie dough?

YES! We offer our Take and Bake cookie dough in stores!

Come choose from 5 of our top selling flavors. Chocolate Chunk, Birthday Cake, Banana Pudding, Peanut Butter, and Circus Snack.

Dough tubs are $18 and contain 24oz or about 1 dozen cookies.

Baking instructions:

Portion cookie dough.

Bake at 350 degrees for 13-15m depending on preference. 13mins = more doughy, 15mins = more well done.

PLEASE NOTE: All ovens bake differently. Make sure to watch the cookies after 11 min.

How do I place an Order?

There are several different ways to order depending on what you’re looking for. We do not take any orders over the phone or at our bakery. We are happy to assist if you need guidance.

Individually Packaged Cookies & Large Orders for Pick Up

We require orders to be placed ahead of time for Large Orders (6 Dozen +) or any order that you will need to be individually wrapped. These orders are very time consuming, and we may not be able to accommodate your request if we are busy. Please plan ahead.

For individually wrapped cookie orders of any size or orders of 6 dozen or more cookies, please email us at sales@detroitcookieco.com.

Please also email us if you need more than 24 cookies of one flavor. We will bake extra for your order.

We need a minimum of 3 days notice for these orders. If you are ordering 300+ cookies, please plan to place your order 5-7 days in advance.

Pick Up Orders

Please be aware that you do not need to place an order to come get a few dozen cookies. Our bakery is open and customers may walk in!

We take pickup orders on our website. Click the “Pick Up” tab at the top of the website and select the location you would like to pick up from. This is for 6 dozen or less cookies. Cookies come in a bakery box. Please plan ahead and contact our catering manager at sales@detroitcookieco.com to place larger orders or orders for individually packaged cookies.

Shipping Orders

All shipping orders must be placed on our website. Click on the “Shop” tab at the top of our website. You will see all of our items that are available to be shipped. All regular sized cookies come in packs of 2, No exceptions. XL cookies & PB volcanos are packaged individually.

Please see our other FAQs for more info on shipping policies.

 

Where are you located? What are the store hours?

3 Places to try the Cookies of Your Dreams:

Our Original storefront is located in Ferndale at:

Detroit Cookie Company & Cafe
23421 Woodward Avenue
Ferndale, MI 48220

Hours:
Monday-Saturday 10am-8pm
Sunday 10am-5pm

Detroit Cookie Company- Ann Arbor
609 E Williams st.
Ann Arbor, MI
48104

Hours:
Monday-Thursday 10am-8pm
Friday & Saturday 10am-9pm
Sunday 10am-6pm
Detroit Cookie Company- Grand Rapids
5088 28th st. SE
Grand Rapids, MI
49512
Hours:
Monday-Saturday 10am-8pm
Sunday 10am-5pm
Do you have a Food Truck?

Our restored 1967 Divco Milk Truck is available for booking in the Metro Detroit Area! Please reach out to us at info@detroitcookieco.com or fill out the contact form on our website for more information.

 

Do you have parking? Wifi? Cookie Wings?
Yes, Yes & Yes!
Parking in Ferndale:
We have a secure parking lot just north of our building, located at 23421 Woodward Ave, Ferndale, MI 48220. (Just south of Wetmore’s Car repair shop, off Woodward ave)
Parking in Ann Arbor:
There is ample street parking around our store along with a parking garage just around the corner located on William & Maynard st.

We have free Wifi if needed, however our seating areas may be closed at some locations.

We have painted cookie wings at all locations too, Come snap some pictures!

Parking in Grand Rapids:

We have ample parking available in front of and surrounding our store.

 

Do you make Cookie Cakes? How do I order one?

Yes! Cookie Cakes must be preordered!

To place your order, please fill out the Cookie Cake Order Form located under the CATERING tab on our website.

Sizes:

  • 9 inch round for $30
  • 12 inch round for $48
  • 9in heart shaped $30
  • 8″x11″ UofM “M” for $40 (no text)

The 9in round, 9in heart shape and block M cookie cakes are equivalent to 1 dozen cookies and the 12in cookie cake is equivalent to 2 dozen cookies.

Flavors options:

  • Chocolate Chunk
  • Birthday Cake
  • Vegan Chocolate Chip
  • Vegan Cookies & Cream
  • Gluten Free Chocolate Chip

*Vegan & Gluten Free are $5 extra.

Decoration:

Every cookie cake is frosted with white buttercream frosting and can be customized with the text of your choice. Cookie cakes come with rainbow sprinkles around the outside of the cookie cake unless a different color is selected.

Please fill out the Cookie Cake Order Form on our website to place your order. We ask 5 days notice for all cookie cake orders.

Alternatively, you can email  sales@detroitcookieco.com to set up an order. Please include the date/time for pick up, flavor & text on cake. Our Catering manager will respond with an invoice/confirmation of your order ASAP Monday-Friday during normal business hours.

Do you sell coffee?

Yes, we roast our own coffee. We offer 3 different caffeinated varieties and 1 decaf roast.

We sell 12oz whole bean coffee bags in stores and online. We are happy to grind the beans for you if needed!

Do you sell Ice Cream?

Yes- We sell Ashbys & Country Dairy Ice Cream at all of our storefronts!

Flavors rotate often. Come grab some Ice Cream or an Ice Cream sandwich!

Do you offer other products than cookies?

Yes we do! We sell Cereal Treats, Brownies, Blondies, House-Roasted Coffee, Milk, Ashby’s Ice Cream, Vegan Cookies, Gluten Free treats & more. We make cinnamon rolls on Saturday and Sunday morning, First come, first served.

Some of these items are only available in stores, so check out the SHOP tab at the top to see everything we can ship to your door!

Is it safe to use my credit card online?

Yes, we use a certified credit card processer as well as PayPal for safe and secure online payments.

Do you have a store front?
Yes! We currently have 2 locations.

Ferndale:
23421 Woodward Ave
Ferndale, Michigan
48220
(248) 246-8060

Ann Arbor:
609 E William St.
Ann Arbor, Michigan
48104
(734) 412- 0104
I am placing a shipping order. Can I choose the flavors in the top selling bundle?

You are free to decide what cookies you wish to put in your cookie order, but our cookies are strictly packaged in packs of two. For example, if you purchase the 1 dozen top selling bundle, you will get 6 different flavors (2 cookies in each pack).

Flavor requests can be made in the notes section at the very end of the checkout process. Please note, specialty cookies like PB Volcanos, XL cookies, or blondies are not included.

Do you sell wholesale?

If you are interested in wholesale opportunities, please reach out to us at sales@detroitcookieco.com.

Corporate Gifting

Send your clients something they will not be able to forget this holiday!

If you have 10+ clients you would like to ship cookies to, please send us an email at sales@detroitcookieco.com to find out how to proceed with sending each one of them a delicious box of cookies!

Other gifting options include Gift Cards and Gift Baskets!

Shipping FAQ

How do I place an Order?

There are several different ways to order depending on what you’re looking for. We do not take any orders over the phone or at our bakery. We are happy to assist if you need guidance.

Individually Packaged Cookies & Large Orders for Pick Up

We require orders to be placed ahead of time for Large Orders (6 Dozen +) or any order that you will need to be individually wrapped. These orders are very time consuming, and we may not be able to accommodate your request if we are busy. Please plan ahead.

For individually wrapped cookie orders of any size or orders of 6 dozen or more cookies, please email us at sales@detroitcookieco.com.

Please also email us if you need more than 24 cookies of one flavor. We will bake extra for your order.

We need a minimum of 3 days notice for these orders. If you are ordering 300+ cookies, please plan to place your order 5-7 days in advance.

Pick Up Orders

Please be aware that you do not need to place an order to come get a few dozen cookies. Our bakery is open and customers may walk in!

We take pickup orders on our website. Click the “Pick Up” tab at the top of the website and select the location you would like to pick up from. This is for 6 dozen or less cookies. Cookies come in a bakery box. Please plan ahead and contact our catering manager at sales@detroitcookieco.com to place larger orders or orders for individually packaged cookies.

Shipping Orders

All shipping orders must be placed on our website. Click on the “Shop” tab at the top of our website. You will see all of our items that are available to be shipped. All regular sized cookies come in packs of 2, No exceptions. XL cookies & PB volcanos are packaged individually.

Please see our other FAQs for more info on shipping policies.

 

Can I choose a delivery date for my shipping order?

You may make a request for a specific delivery date in the “notes/gift note” section when placing your order. We will do our very best to ship the order accordingly, however we cannot guarantee arrival dates/times. Please keep in mind, we also do not have the ability to request a specific time of day for delivery. We ship orders out Monday-Friday.

If your cookies absolutely must arrive by a specific date, we recommend scheduling them to arrive a day or two early. Our cookies keep very well at room temperature for a few days or in a freezer for many weeks if you’d like to order ahead of time.

How do the cookies come when I place an order to be shipped?

Cookies are shipped in packs of 2 of the same flavor only. The only exception to this rule is our XL Cookies and Peanut Butter Volcanos that come individually packaged. All cookies come packaged in resealable bags with a flavor sticker.

Do You Ship?

Yes, we ship our delicious cookies anywhere in within the United States via FedEx Ground or FedEX Home Delivery.

Orders are shipped out with FedEx Monday through Friday. We do not ship on Saturdays/Sundays or major holidays.

Any orders placed after 9am on Friday will be shipped out the following Monday with fresh cookies.

Shipping charges are based on total weight of items purchased.

Do you Deliver?

We do not deliver personally. We do offer FedEx Shipping. Shipping orders can be placed on our website. (www.detroitcookieco.com/shop)

Our Ann Arbor location uses Snackpass to deliver within a 3 mile radius of the Ann Arbor store. To place an order, download the Snackpass app!

I am placing a shipping order. Can I choose the flavors in the top selling bundle?

You are free to decide what cookies you wish to put in your cookie order, but our cookies are strictly packaged in packs of two. For example, if you purchase the 1 dozen top selling bundle, you will get 6 different flavors (2 cookies in each pack).

Flavor requests can be made in the notes section at the very end of the checkout process. Please note, specialty cookies like PB Volcanos, XL cookies, or blondies are not included.

Shipping Information

Freshness

Our cookies are baked fresh daily and we do not use any preservatives in our baked goods. Cookies stay fresh sealed in their packaging for 7-10 days. Our cookies freeze well if you are not able to consume them immediately.

Shipping Policies & Schedule

Orders ship out Monday-Friday. Orders are typically shipped the day after they are placed, but fulfillment times may increase during busy times/holidays.

Advanced Ordering

You may place your order up to 10 days before you would like it to be shipped out. Please let us know your desired delivery date in the notes/gift note section when placing your order. If you do not include this information here, your order will be sent out ASAP.

We cannot guarantee when your package will arrive, but we will do our best to accommodate delivery date requests. Delivery date requests can be made in the notes section after entering your shipping/billing info.  Please keep in mind that some packages may arrive earlier or later than the date you select because of uncontrollable factors such as weather.

Date Restrictions

Please note that some dates cannot be selected for delivery. Here are some of the most common reasons that your very important date may not be available:

    • Packages cannot be delivered on Thanksgiving Day, Christmas Day, New Years Eve (ground only), and New Years Day & all major national holidays.
    • Packages cannot be sent out for shipment on Major Holidays.

If you have any questions about a delivery date, please give us a call at (248) 246-8060 . We will try our best to get your order to you when you want it & just the way you like it!

Delivery Locations

We ship anywhere in the USA. Orders are shipped from Ferndale, MI. At this time, we cannot send orders outside of the U.S.A.

P. O. Boxes Deliveries

Since we ship our orders through FedEx we cannot ship our products to P.O. Boxes or APO and FPO addresses. Please provide a direct home address.

Overnight Shipping

We DO NOT OFFER OVERNIGHT SHIPPING, but we Do offer EXPRESS 2 DAY SHIPPING. You will be able to select this option at checkout.